Digital technologies are deeply affecting people's lives in general, and how people interact with public infrastructures in particular. These technologies, their growing availability and performances, the wide use of data, the wide offer of services provided by a large variety of actors are reshaping the value supply chain of public service and the associated concept of public good. Given this premise, Digital service innovation maturity focuses on the degree of penetration and maturity of technical and organisational innovation in public service delivery, analysing to what extent the creation and implementation of digital innovations can lead advancement in technological infrastructuring, and bring changes in the structures, practices, values and culture of public administrations. Therefore, Digital service innovation maturity analyses on the one side the dimensions of the Digital maturity of a public administration, and on the other, its Level of service embedment.
Theme(s): Governance - Governance
| Spatial Extent | Nomenclature | ||
|---|---|---|---|
| name | version | level | |
| EU27+4EFTA+UK | CITIES | 2018 | ND |
| EU27+4EFTA+UK | LAU | 2013 | 5 |
| EU27+4EFTA+UK | NUTS | 2021 | 3 |
This indicator is the average value of its subindicators.
None