The Level of service embedment reflects the role played by public services in driving changes in public authorities. In this context, three scaling mechanisms are relevant and return a specific view on how organisations can effectively embed innovation in their service provision. In short:
● Scaling out indicates the public authorities’ ability either in replicating successful service innovation from different contexts or in exporting innovative solutions experimented locally;
● Scaling deep reflects to what extent service innovation is widespread and ultimately able to foster behavioural and operational changes in the local context;
● Scaling up assesses the reach of public authorities' intrinsic innovative potential in terms of service development.
Theme(s): Governance - Governance
| Spatial Extent | Nomenclature | ||
|---|---|---|---|
| name | version | level | |
| EU27+4EFTA+UK | CITIES | 2018 | ND |
| EU27+4EFTA+UK | LAU | 2013 | 5 |
| EU27+4EFTA+UK | NUTS | 2021 | 3 |
This indicator is the average value of its subindicators.
None