Indicator: Digitization

Digitizing services helps governments and public authorities meet citizens’ expectations towards improved efficiency and resilience. The benefits lie in the fact that digital interactions diminish efforts for both citizens and public authorities, being less time-consuming and reducing administrative burden. However, to create seamless and satisfying experiences, public authorities need to undergo a challenging process of transformation. In light of this reasoning, it is considered the degree of digitization of pre-existing internal procedures either ancillary or directly related to public service delivery.

Theme(s): Governance - Governance

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Introduction

Author
ESPON Database
Contact(s)
  • Open and Agile Smart Cities (OASC) (Project leader)
Territorial information
Spatial Extent Nomenclature
name version level
EU27+4EFTA+UK CITIES 2018 ND
EU27+4EFTA+UK LAU 2013 5
EU27+4EFTA+UK NUTS 2021 3
Years
2021

Methodology

No description!

Other attributes

Id
2375
Status
Background indicator
Name
Digitization
Code
I1_1_1
Is standard?
True
Is base indicator?
False
Type
Single
Data type
Float
Unit of measure - Numerator / Denominator Name
1.00/1.00
Unit of measure - Numerator / Denominator Scale
1
Is a ranking?
False
Main Theme
Governance - Governance
Nature type
Other
Labels

None

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